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Jewelers of America Partners with GemFind Digital Solutions to Enhance Member's Digital Capabilities

October 08

Jewelers of America (JA), a leading trade organization for the fine jewelry sector, has forged a significant alliance with GemFind Digital Solutions, a renowned provider of technology and digital tools exclusively catering to the jewelry industry. This strategic partnership is designed to equip JA members with enhanced digital capabilities, offering them a competitive edge in today's rapidly evolving market. Through this collaboration, members will gain access to a comprehensive suite of resources, including specialized technology solutions, educational programs, and preferred service pricing, all aimed at fostering business expansion and operational efficiency.

The alliance underscores JA's commitment to empowering its members with essential tools for success. Regina Ciarleglio, JA Vice President of Membership and Strategic Partnerships, highlighted the growing importance of technology across all facets of the jewelry business, from merchandising to customer engagement. She emphasized that GemFind’s industry-specific technological ecosystem provides practical solutions that can significantly contribute to members' growth. The partnership will unlock access to GemFind’s extensive technology offerings, such as JewelCloud 2.0, an AI-driven tool named GemText AI, RingBuilder, DiamondLink, StudBuilder, and advanced e-commerce solutions, including Shopify integrations and comprehensive digital marketing services.

In a marketplace increasingly dominated by digital interactions, jewelry businesses face the challenge of delivering seamless online experiences while managing complex product data, inventory, and marketing strategies. GemFind’s ecosystem is meticulously crafted to address these unique demands. Members will benefit from preferential rates on various GemFind products and services, exclusive promotional deals, and complimentary or reduced-cost onboarding processes. Additionally, the partnership will facilitate access to educational webinars, training sessions, and resources focused on connected commerce solutions, enabling jewelers to broaden their digital product ranges and enrich online shopping journeys for their clientele.

Beyond providing direct benefits, this collaboration will also serve as a platform for JA and GemFind to co-develop educational initiatives. These programs will aim to enhance jewelry professionals' understanding of emerging technologies, artificial intelligence, digital commerce, and the shifting landscape of consumer behavior. Alex Fetanat, Founder & CEO of GemFind Digital Solutions, expressed enthusiasm for the partnership, reiterating GemFind’s 25-year mission to drive growth in the jewelry industry through technological innovation. He believes that by joining forces with Jewelers of America, they can extend their expertise and technological ecosystem to a wider community of jewelry professionals, helping them not only adapt to the digital age but also leverage technology as a distinct competitive advantage.

To officially inaugurate this partnership, GemFind and Jewelers of America are scheduled to host a webinar titled “GemFind + Jewelers of America: Helping the Jewelry Industry Grow Digitally” on Thursday, October 15, 2026, at 2 p.m. ET / 11 a.m. PT. The webinar will feature key speakers including Alex Fetanat, Anthony Arechiga (VP of Sales & Marketing at GemFind), and Regina Ciarleglio. They will discuss how the partnership is set to empower JA members to enhance their online visibility, connect with a larger customer base, and foster business development through robust websites, intelligent marketing strategies, and specialized jewelry technology.

This collaboration between Jewelers of America and GemFind Digital Solutions marks a pivotal moment for the fine jewelry industry, signifying a concerted effort to embrace and integrate advanced digital tools and strategies. By providing members with access to cutting-edge technology, educational resources, and strategic support, the partnership aims to future-proof jewelry businesses, enabling them to thrive in an increasingly digital-centric global economy. This initiative reflects a forward-thinking approach to ensure that the timeless craft of jewelry remains vibrant and competitive through innovation and digital transformation.

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